Social Scheduling & Content Repurposing with AI
Social Scheduling & Content Repurposing with AI What content repurposing actually means (in practice, not theory) A plain-English explanation of AI-driven social scheduling Types of content you can repurpose — and where to post it A step-by-step example of setting up a workflow in Make.com (with alternatives) How to keep quality high and posts on-brand […]
Personalized Customer Journeys with AI (Data You Already Have)
Personalized Customer Journeys with AI (Data You Already Have) You’ve got form fills, email opens, purchase history, and support tickets. Now what? Most small business owners already have enough customer data to deliver a more personalized, high-converting experience—without hiring a data scientist or buying new software. In this post, we’re breaking down how to activate […]
Lead Scoring with AI: A Practical SMB Guide
Lead Scoring with AI: A Practical SMB Guide What lead scoring is (in normal terms) Where AI fits in (and where it doesn’t) A simple, step-by-step AI build using free/low-cost tools How to define your own scoring rules (without needing a data team) How to QA and monitor your AI model Easy metrics to track […]
Automating Email Campaigns with AI (Lifecycle & Triggers)

Automating Email Campaigns with AI (Lifecycle & Triggers) What lifecycle and trigger-based emails are. Key outcomes AI automation can drive. A dead-simple framework for mapping lifecycle emails. How to build it (we’ll use Make.com for the example — but it works anywhere). Guardrails so things don’t go sideways. How to tell if it’s working. Why […]
AI for Small Business Operations — Hub

AI for Small Business Operations — Hub ✔️ Where AI adds value for busy teams (without replacing humans) ✔️ Real examples in scheduling, HR, inventory, and more ✔️ A step-by-step AI flow you can build with zero code ✔️ What to watch out for, and how to measure ROI ✔️ Owner-next steps—no tech background required […]
AI Voice & Phone Triage: Routing Calls to the Right Place

AI Voice & Phone Triage: Routing Calls to the Right Place Understand how AI voice tools can answer and route incoming calls Learn how to set up a simple, real-world call triage system Get tips for keeping the system accurate, human-friendly, and effective Why AI Voice and Phone Triage? Missed calls, endless voicemails, and misdirected […]
Auto‑Updating Your Internal Knowledge Base with AI

Auto‑Updating Your Internal Knowledge Base with AI What auto-updating your knowledge base really means What tools you’ll need—and which ones you don’t A simple Make.com automation you can adapt How to add guardrails so the info stays accurate How to know it’s actually working (and saving time) Let’s Make Your Knowledge Base Smarter (and Less […]
Contract & Proposal Generation with AI (Step‑by‑Step)

Contract & Proposal Generation with AI (Step‑by‑Step) How to set up AI-assisted proposal and contract generation from scratch Which steps stay human – and which can be automated reliably A full walk-through of a working automation using Make.com How to reduce risk and keep control over your client-facing docs Tips on tracking effectiveness (and how […]
Project Management with AI: Status, Check‑ins & Summaries

Project Management with AI: Status, Check‑ins & Summaries ✔ Why AI can simplify project updates ✔ How to automate check-ins and summaries step-by-step ✔ Guardrails so you stay in control ✔ What metrics to watch (and which to ignore) Introduction Keeping track of small business projects is hard — especially when you’re juggling deliverables, team […]
Inventory Alerts & Reordering with AI (Owner’s Guide)

Inventory Alerts & Reordering with AI (Owner’s Guide) How AI can help you avoid inventory headaches (without replacing your current systems) What to track and automate to improve reordering accuracy A step-by-step walkthrough to build your own alerts system using Make.com (no coding required) Key guardrails and QA tips to keep it reliable What success […]